Months ago,the Centralina Workforce Development Board hosted a strategic learning event,also referred as Centralina WDB Business Engagement Boot Camp for regional partners in September 2015."" As a follow-up,the Centralina WDB will be offering Business U webinars on the use of the new Client Relation Management (CRM) Tool for its Collective Business Engagement teams to use when visiting local employers." Designated CRM users should register for the six online trainings listed below:
Centralina: CRM Training #1—Overview of B2B Engage & Contacts/Accounts
Register for CRM Training #1:
https://attendee.gotowebinar.com/register/7351327417539482113
Centralina: CRM Training #2—Contacts & Accounts Management Features & Service Portfolios
Register for CRM Training #2:
https://attendee.gotowebinar.com/register/5987176535097387265
Centralina: CRM Training #3—Needs Assessments & Mobile Access
Register for CRM Training #3:
https://attendee.gotowebinar.com/register/8785761282252489217
Centralina: CRM Training #4—Collaboration Tools & Workflow Processes
Register for CRM Training #4:
https://attendee.gotowebinar.com/register/1575501577367276289
Centralina: CRM Training #5—Employer Outreach Part 1
Register for CRM Training #5:
https://attendee.gotowebinar.com/register/8380410927510173441
Centralina: CRM Training #6—Employer Outreach Part 2
Register for CRM Training #6:
https://attendee.gotowebinar.com/register/2876029219468226561
The webinars are required for all Workforce Innovation and Opportunity Act (WIOA) funded contractor staff members (including NEXGEN Services) who deal with businesses." The Board is also encouraging all workforce partners (community colleges,school systems,Vocational Rehabilitation,Chambers,Economic Development,etc.) who deal with businesses to also sign up."
The Board is encouraging anyone who attended the Business Engagement Boot Camp and currently working with employers on a regular basis to register for the webinars." There is no cost to you for participating in the webinars on the CRM."
This is a new way of doing business with business in the Centralina WDB region." The Board is excited to be able to offer the tool as it is very useful." The Centralina WDB is paying for all costs for users of the CRM until June 30,2016.
For more information regarding the Centralina WDB Client Relation Management Tool contact,David Hollars,Centralina WDB Executive Director at dhollars@centralina.org or 704-348-2717."
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